Q : Can items provided by the
client be embedded?
A: Yes, they can. We recommend however that the client get in touch
with an account executive to obtain more details on the way to
Q : How many items should be
provided in excess of the quantity ordered?
A: It is suggested to provide at least 10% more than the final
Q : Are the items provided for
embedment by the client guaranteed?
A: No, these items cannot be guaranteed. It is therefore advisable
to have Acrylics, Embedments & Awards replicate them whenever possible.
Q : Is there any risk when
embedding precious or rare objects, such as a childhood souvenir, a
family heirloom, or a Super Bowl ticket?
A: Since the results are too unpredictable, Acrylics, Embedments & Awards does not
encourage clients to proceed this way nor does it guarantee this
type of embedment.
Q : Can the client provide his
own cards for embedment and what is the procedure in this case?
A: The client has to make sure he uses heat-resistant ink. Acrylics, Embedments & Awards,
however, does not guarantee the results for these cards. We
can proceed with a free in-house test prior to production.
Q : Why perform an in-house test?
A: To confirm whether an item can be embedded in acrylic. However,
such a test does not necessarily ensure the desired result in the
pieces ordered. Since there is no guarantee on any items supplied by
the client, it is advisable to have Acrylics, Embedments & Awards replicate them
Q : How much does an in-house
A: There is no charge for this test, unless the item to embed
requires a great deal of acrylic.
Q : Is a speculative sample free?
A: No, there are charges equivalent to the cost of a unit plus all
the inherent setup charges, such as those for silk and laser setup.
Q : What are the regular
A: As a rule, a sample takes 6 production days, and an order
requires 10 to 12 production days following its approval. These
figures can vary according to quantity.
Q : Do you do rush orders?
A: Yes, and Acrylics, Embedments & Awards informs the client of the charge related to
this service upon receiving all the necessary items.
Q : How should artwork be
sent to Acrylics, Embedments & Awards?
A: Please follow our
Submission Guidelines, which outlines how to send artwork efficiently
Q : What are the options available for
personalizing acrylic pieces?
A: Printing on acetate and laser engraving.
Q : What is the best way of
providing Acrylics, Embedments & Awards with the names to personalize acrylic awards?
A: The names can be faxed or sent by email using Excel.
Q : How can Acrylics, Embedments & Awards match a
color for printing?
A: Acrylics, Embedments & Awards is equipped to develop a color match for its clients
by using a sample of the chosen color or its coded reference number
from the PMS chart.
Q : Is there a charge for a
color match in printing?
A: No, Acrylics, Embedments & Awards can match any color from the PMS chart without
any charge to the client.
Q : Do the printing colors
change after the embedment process?
A : Yes, slightly.
Q : What's the difference
between an acetate and a paper insert?
A: Both are printing substrates, which differ by the fact that the
acetate is a transparency that produces the illusion that its
printing is floating within the acrylic piece while the white paper
insert does not yield this effect.
Q : Is it possible to match
acrylic to any color from the Pantone chart?
A: Yes, except for metallic colors. Matching colors is an intricate
task, which in some cases does not yield the intended color exactly
but match it as close as possible.
Q : What is the required space
between the embedment and the edge of the piece?
A: There must always be at least " (6 mm) of acrylic at this place.
Q : What is the tolerance for
the dimensions of an award and a recognition item?
A: A variation of 1/8" (3 mm) can be expected from one piece
Q : Do you sell metal
castings without their being embedded?
A: No, our metal castings are sold for embedding into our acrylic
Q : Can glass vials contain oil
provided by the client? Are you able to produce any color of liquid
for the vials?
A: We must conduct some preliminary tests on oil provided by the
client. If this oil is not suitable, we are always able to match its
Q : What is the best way of
cleaning an acrylic item?
A: It is best to use a mild detergent in warm water and to wipe the
piece with a soft cloth.
Q : What is the standard
allowance for overruns and underruns?
A: In the industry, the standard is 5%.
Q : Where are you located?
A: Our factory is located in Laconia, New Hampshire, USA.
Also see the
Acrylics, Embedments & Awards Glossary